AI in Perks.lk assists in optimizing scheduling by predicting user preferences and improving the efficiency of appointment management. Additionally, it plays a role in analyzing customer reviews to generate insights for service improvement.
Perks.lk functions by allowing users to schedule appointments conveniently with their preferred service providers through a user-friendly app. Once appointments are completed, users are prompted to rate and review the service, which helps in generating feedback for the service providers.
For every review and rating submitted, users earn perk points that can be redeemed for future appointments, enhancing customer loyalty and engagement. The app also facilitates secure payments and real-time chat with merchants, thereby providing a complete service experience.
You are a Project Manager at Experlogix, a global software company specializing in Configure Price Quote (CPQ) solutions. You are currently leading a team of solution consultants, architects, team leads, and support team members. The company has recently acquired a new client in the life sciences industry who wants to implement the CPQ software for their complex configurable products and services. The project will involve both a waterfall-based discovery and solution design phase, followed by Agile-based modelling sprints. The client has high expectations for a seamless implementation and expects the project to be delivered within a specific timeframe and budget.
As the Project Manager, you are responsible for leading the project team and ensuring the successful delivery of the CPQ implementation. You have the authority to make decisions regarding project planning, resource allocation, and stakeholder management. You will work closely with solution consultants, architects, team leads, and support team members to define and develop appropriate solutions while managing expectations to deliver an incredible customer experience.",
